1. Client Image Confidentiality

At dubblelab, we understand that the images you entrust to us are personal and private. We treat all of our clients' images with the utmost confidentiality and respect.

Internal Management

• For developing services, negatives are handled exclusively by the technician responsible for processing, solely for quality control purposes.
• For scanning services, images are reviewed only by the scanning and quality control team before delivery.
• Images are never shared, commented on, or circulated beyond the team members directly involved in processing your order.

Social Media and Promotional Use

Occasionally, we share photographs on our social media to celebrate the work of photographers we admire. We will only do so if you contact us directly to request it or give us your express written permission. Your silence will always be interpreted as a no.

Your Images Belong to You

We do not claim any rights over your images. We will never use, share, reproduce, or publish your images for any purpose without your express written consent.

If you have any questions about how we manage your images, please contact us at lab@dubblefilm.com.

2. Terms and Conditions

Machinery Breakdowns and Negative Damage

Although Shoot dubblefilm SLU strives to keep the equipment in our photographic laboratory, dubblelab, in optimal working condition, mechanical failures can occur without warning. By choosing to develop your negatives with dubblelab, you acknowledge and accept the inherent risk of breakdowns that could affect and damage your negatives. Shoot dubblefilm SLU will not be responsible for damages caused to your negatives as a result of such breakdowns. We assure our clients that we will take all necessary precautions to minimize these risks and that we will manage any incident of this nature with the utmost care and attention.

Mass Data Transfers and Incorrect Photos

Due to the nature of mass data transfers involved in our photo developing process, there is a small possibility that incorrect photos may be sent to a client. Shoot dubblefilm SLU/dubblelab works diligently to prevent such errors, but we acknowledge that they can occur. In the event that you receive incorrect photos, please contact us immediately so that we can resolve the situation by retrieving the incorrect data and providing you with the correct photos.

Acceptance of Terms

By submitting your negatives for development, transferring data, or using any service provided by Shoot dubblefilm SLU/dubblelab, you accept these terms, including the acknowledgment of the potential risks described above. It is your responsibility to understand and agree to these terms before using our services.

3. Legal Notice

Welcome to the Shoot dubblefilm SLU website, a company registered in Spain with CIF B67452037 and registered address at Carrer Zamora, 99, 3-2, 08018 Barcelona, Spain.

This website and its content are owned by Shoot dubblefilm SLU. Through this portal, we offer information about our products and services. Access and use of this website are governed by the terms and conditions described below, as well as by applicable Spanish law.

Intellectual and Industrial Property

The content of this website, including, among others, images, logos, designs, texts, icons, and software, is the property of Shoot dubblefilm SLU or is used under appropriate license, and is protected by intellectual and industrial property legislation. The use of any of these elements without the express written consent of their owners is expressly prohibited and may lead to legal action.

Use of the Website

By accessing and using this website, the user undertakes to make appropriate use of the contents and services offered by Shoot dubblefilm SLU and not to use them for:

• Engaging in illicit, illegal activities or activities contrary to good faith and public order.
• Disseminating content of a racist, xenophobic, pornographic-illegal nature, glorifying terrorism or violating human rights.
• Causing damage to the physical and logical systems of Shoot dubblefilm SLU, its suppliers, or third parties.

Modifications

Shoot dubblefilm SLU reserves the right to make any modifications it deems appropriate to its website without prior notice, being able to change, delete, or add both the contents and services provided through it, as well as the way in which they are presented or located on its portal.

Links

In the event that the domain contains links or hyperlinks to other websites, Shoot dubblefilm SLU will not exercise any control over such sites and their contents. In no case will Shoot dubblefilm SLU assume any responsibility for the contents of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity, and constitutionality of any material or information contained in any of such hyperlinks or other internet sites.

Applicable Law and Jurisdiction

This legal notice is governed by Spanish law. For the resolution of all disputes or issues related to this website or the activities carried out on it, Shoot dubblefilm SLU and the user agree to submit to the Courts and Tribunals of Barcelona, Spain, expressly waiving any other jurisdiction that may correspond to them.

4. Privacy Policy and Data Protection

Shoot dubblefilm SLU ("we", "our") is committed to protecting and respecting your privacy. This policy explains how we handle the personal data we collect from you or that you provide to us. We strive to comply with the European Union's General Data Protection Regulation (GDPR) and applicable local data protection laws.

Information We Collect

• Identification data (first name, last name, title, date of birth).
• Contact information (email address, phone numbers, postal address).
• Technical data (IP addresses, browser type and version, time zone setting and location).
• Usage data (information about how you use our website, products, and services).

How We Use Your Data

We use your personal data under certain legal bases and for specific purposes, including:

• To provide you with the information, products, and services you request.
• To fulfill our obligations arising from any contract between you and us.
• To notify you about changes to our service.
• To improve our website and ensure that content is presented in the most effective way for you and your device.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to request access to your personal data.
• The right to request correction of the personal data we hold about you.
• The right to request erasure of your personal data.
• The right to object to processing of your personal data.
• The right to request restriction of processing of your personal data.
• The right to data portability.

To exercise any of these rights, please contact our Data Protection Officer at lab@dubblefilm.com.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

5. Cookie Policy

Last updated: 10/06/2024

At Shoot dubblefilm SLU, accessible via dubblelab.com, one of our main priorities is the privacy of our visitors. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how to manage your preferences.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website loads in your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs.

How do we use cookies?

Like most online services, our website uses first-party and third-party cookies for various reasons. First-party cookies are mainly necessary for the website to function properly and do not collect any personally identifiable information. Third-party cookies are primarily used to understand how the website performs, how you interact with it, and to provide a better user experience.

Types of cookies we use

Essential

Necessary for the full functionality of our site. They allow us to maintain user sessions and prevent security threats. They do not collect or store any personal information.

Statistics

Store information such as the number of visitors, which pages have been visited, and the source of the visit. This helps us understand and improve website performance.

Marketing

Used to personalize the ads we show you to be relevant to you, and to measure the effectiveness of advertising campaigns.

Functional

Help with certain non-essential functionalities, such as embedding video content or sharing website content on social media platforms.

Preferences

Store your browsing settings and preferences, such as language, to give you a better experience on future visits.

Managing Your Cookie Preferences

You can change your cookie preferences at any time by adjusting your browser settings. Most browsers allow you to refuse or delete cookies — consult your browser's help section for instructions.

For any questions about these policies, please contact us at lab@dubblefilm.com.